Testimonials
Just wanted to say a BIG thank you for your expertise, from the salesman to the installers and the follow up after my unit was installed. All your employees were very professional and friendly. They had all the answers to my questions. The new split air and heat are GREAT!!!
Gary (Smokey) & Arline (Bossy) W.
Placerville, CA
Gilmore gave me exactly what I needed to feel at comfort with everything. They treated me professionally and offered more help than any other companies in the area. I will continue to use Gilmore for any A/C and heating services needed in the future.
Gaylon C.
Placerville, CA
Gilmore did a wonderful job--they were very pleasant to work with. We are very happy with our
Eric A.
Cameron Park, CA
Ryan and all other of Gilmore service guys are always helpful and polite and well versatile in their field. I never call anyone else.
Shelly B.
Placerville, CA
I have been with Gilmore 15-30yrs and attribute long time performance of our units to them providing excellent service.
George S.
Shingle Springs, CA
I have been very pleased with all personnel involved in the installation, etc. and their service in the installation of my a/c and heating installation being done very promptly. Also very pleased with my contact of sales and office staff personnel. Keep up the continued service.
Theresa R.
Camino, CA
We could only dream of working with all companies that have this wonderful attitude when it comes to personal service. We truly felt like you cared!!! Thank you.
Harley K.
The installation team led by Tad did a wonderful job.
Donna K.
Yesterday Gilmore Heating and Air Conditioning finished replacing my 28 year old undersized 2-ton split system air conditioner with an upgraded 4-ton split system heat pump on my house. From your initial inspection you were aware this would not be a standard change out of equipment. I want to thank Gilmore Heating and Air Conditioning for doing an excellent job. In particular, Jim and Hank did an excellent job of craftsmanship and were always professional, courteous, friendly and neat. They kept me informed when they came across a particular problem or needed my preference on something and did a great job of keeping all the carpets and flooring clean. I truly felt that they took the same care and workmanship on my house as they would have on their own houses. I would recommend your company to any of my friends and neighbors needing heating and air conditioning work done. Thanks again for a job well done.
Tim M.
Cameron Park, CA USA
I received estimates from four companies (including Gilmore). Your company was the only one who used a technician to answer my questions and write up an estimate. The other companies sent out sales staff that in my belief did not have the knowledge of HVAC systems.
Joan H.
Sacramento, CA
I recently had some repairs on a wall heater that had been a constant source of frustration for my family: propane odor, unsuccessful attempts to fix the cause by more than one of your competitors, and poor "fixes" by myself. Your technician tackled the job and cleared the problem up, but not without some difficulties. However, he did get rid of the problem and in a most efficient and professional manner. I would be happy to recommend your services to my friends and neighbors based upon this experience.
Russell B.
Pacific House, CA
Your team did an outstanding job from start to finish !
Brad W.
Carmichael, CA
When your people answer the phone, I automatically smile! Makes my day! I have never seen a bunch of techs who are more pleasant, courteous and helpful!
Liz L.
Grizzly Flats, CA
Continue the excellent customer service you already provide...
Gary & Cindy M.
Cameron Park, CA
We appreciate Gilmore's commitment to quality of product and customer service. I will recommend Gilmore for service and new installation.
Kathy M.
Sutter Creek, CA
You have a top notch operation. Your staff and technicians could have not been more helpful !! Great Job!!
Helen G.
Camino, CA
I am impressed with the service I recieved from everyone I have met at Gilmore. They are professional and personal. I highly recommend your services! Thank you!
Margie D.
Cameron Park, CA
I have used Gilmore for many years. Because of my happiness with the job they did, I bought my high efficiency furnace from Gilmore.
Wayne K.
Folsom, CA
Thank you and your staff for their professional attitude and service. This was a big expense for us and we felt secure that this project was going to be good for us.
Larry & Kay H.
Placerville, CA
We have always been very pleased with Gilmore's service !
Robert Shaw
Fair Oaks, CA
Your Service man was very courteous and didn't high pressure us into buying a new one, which we had an idea we were going to need. Also, the men that installed our new air conditioner were very courteous too.
Thank you, we would gladly recommend Gilmore.
Madelene S.
Cameron Park
In July, Gilmore installed air conditioning in our home and did some duct repair at a very low price. We are writing this letter to thank you for your kindness and generosity. Thank you all so much for caring and for everything that you gave so that my husband could recuperate safely. You have our deepest most heart-felt gratitude for helping us in our time of need.
Gratefully yours,
Tim & Maureen
Pollock Pines, CA
Dear Gilmore & accociates,
I just wanted to let you know what a great job Tad & the crew did on delivery and installing my new Lennox Heating & Air system. I particularly appreciated the high competence and sincerity on wanting to do a great job for me. Tad made sure everything went smoothly and was very considerate of my concerns. He is an outstanding employee and very much appreciated by this customer.
Thank you very much,
Sincerely,
Bo D.
El Dorado Hills, CA
:-) Thanks for everything! We love you guys!
J. Family
Folsom, CA
Since the installation of our new HVAC system, we certianly are enjoying our comfortable cool enviroment!! Thank you -- all of you! -- so much for your expertise and propitious service. Any time we've been in contact with Gilmore, absolutely everyone we've talked to and/or worked with has been nothing less than courteous, kind, and professional. We appreciate your friendly service and look forward to maintaining a relaxed working relationship with Gilmore for years to come.
Here's to a terrific "rest of the summer" -- God bless each one of you.
Most Sincerely,
Glenda J.
Folsom, CA
I appreciate you all and have recommended Gilmore to many folks. Thank you for your courteous ways and professionalism. You are prompt, attentive, and caring. :-)
Carol M.
Fair Oaks, CA
Dear Mr. Gilmore,
My wife and I are very pleased with our new air conditioning units and with the professionalism of your company. We highly recommend your company without any reservations. Doing business with your company was a real pleasure. All of your employees with whom we had contact were courteous, considerate and conciencious. They all need to be commended for the work they do and the way they do thier work.
Feel free to use our names as a very satisfied customers. Your company takes pride in it's work which is projected by your employees in the way they do their work and the quality of work that they do. Thanks again!
Sincerely,
Rich & Sharon N.
Fair Oaks, CA
I think your Customer Service is outstanding! I love the way the phone is answered - it ALWAYS makes me smile! It's great to be 'cool' again!
Lyn S.
El Dorado Hills, CA
I want to compliment your entire crew (Rose, Cory, Kirk and others whose name I don't have) for their response to my problem and dedication to seeing this job finished. It was nothing less than I expected since 10 years ago you had come out to my house on a weekend after a swamper install was having problems and fixed it yourself. It was that dedication to service that made me choose you for this job and it has just been reinforced.
Thankfully yours,
Walter R. C
Rescue, CA
Gilmore installed our unit and has serviced and maintained it since 2008 and we have been very happy with the quality of service!
James & Madelene S.
Cameron Park
The installation was done in an excellent manner and very professional.
Charles F.
Orangevale,CA
This is to advise you of my experience with your representative, Matt, who serviced the equipment at my home today. Matt was professional but friendly, knowledgeable, courteous, and seemingly efficient and I am pleased with the service he provided.
Lois M. D.
Rancho Cordova, CA
John,
We would like to compliment everyone of your team members on a wonderful job! The best thing I can do is recommend you to my friends. Mike was very helpful and the guys were very conscientious especially when it comes to cleanliness.
Mike & Judi D.
Grantie Bay, CA
Thank you, Thank you! I am as cool as a cucumber!!! I am also a Gilmore fan for life. Matt was just lovely.
Terry I.
El Doardo Hills, CA
Dear Mr. Gilmore,
My wife Lillian and I want to thank you and your company for standing behind your pledge of quality performance.
You are also to be congratulated on the caliber of staff you maintain to service customers for we have dealt with you over the last twenty years and out contract of service has always been highly satisfactory.
It was the performace of your technician Kirk who diagnosed the unit and pursued correction of the problem for which Lillian and I are very thankful.
The installation technicians Mike and Anthony did an excellent job and reflect the highest standards we have become to expect from your company. They worked all day replacing and at all times we very polite and pleasant.
The improvement was immediate and we remain loyal GILMORE customers.
Sincerely,
George E. S
Shingle Springs, CA
It is very reassuring to know there are still companies out there who stand behind their service and products. Thank you Gilmore!
Geraldine S.
Camino, CA
Your technicians, Mike and Anthony did an excellent job of installing our unit. They could not have worked harder to please.
PS. The ladies who answer your phones do a wonderful job!
George St.
Shingle Springs, CA
Dear Mr. Gilmore,
Yesterday three of the most delightful young men, Michael, Dave and Anthony showed up at my door promptly at 8am. After introducing themselves they got right to work! They were happy and eager to help me move a couple items that I couldn't move. I asked them if they liked the company they work for, and each one of them said, "Yes!" By 4pm they were done! The heater works great and I am so happy.
I can't tell you what an excellent, friendly, knowledgeable team you have put together.
Thank you so much!
Caroll L.
Garden Valley, CA
I am spoiled. Thanks to Mike, Darren, Jake and Kandace! Removal and installation of our furnaces and care to our carpet, it's just excellent! Mike gave me extra time to be sure I understood rebates and etc. He's been a good service friend all these years!
Hinda W.
Sacramento, CA
I would just like to take a minute to say that the professionalism, courtesy and knowledge demonstrated by Mike P. is second to none. Mike turned the job around one hundred and eighty degrees, leaving not one thing less than satisfactory. From the obvious pride he takes in his work, to his friendly approachable attitude, he is a definite assete to your company and because of his workmanship, I will recommend and refer your service and your name. Please commend him for a job well done.
Jesse M.
Cameron Park, CA
Many thanks to Mike O. and the rest of the team. We felt confident we were getting a good product at a good price with excellent service. Thank you for also taking care of all the rebate paperwork!!
Jay & Linda T.
Carmichael, CA
We chose Gilmore Heating, Air & Solar for our new furnace and air conditioner because of our comfort with the staff, professionalism, complete service and guarantees !!
David C.
Folsom, CA
We could not be more satisfied - they do as they promise. Gilmore does not compare to any other HVAC company. Everyone should buy from Gilmore!!
Ken E.
Pine Grove, CA
We were impressed with Kirk. He was very neat and professional. He did not use pressure, gave us time to decide if we wanted to join the Service Club, which we did! He's a great Gilmore representation!
Glenn B.
Cameron Park, CA
We are highly satisfied with all the staff at Gilmore. Thanks to Mike, Kandace, Jake and John.
Robert & Elizabeth N.
El Dorado Hills, CA
We are VERY HAPPY with Gilmore & we will recommend Gilmore to our friends!
Kirk Was great, He explained everything thoroughly. He really made us feel comfortable with what he was doing & his recommendations. You have a great employee in Kirk!
Patrick M.
El Dorado, CA
Dear Mark,
We want to take this opportunity to once again thank you for your professional and non-pressured manner while guiding us in our purchase of the Lennox Gas Furnace.
Your willingness to listen, plus allocate the time to address all of our individual concerns with patience and knowledge, was extremely helpful to us while making our final decision to contract with Gilmore Heating & Air. Our request to, "Upgrade," in order to have a quiet running motor was another good decision!
The team of installers, Mike and Andrew, were also, "The Best." They were professional in manner, work and attitude. In fact, all of the GILMORE employees, including the office staff, that have been in contact with us, have been courteous and helpful.
To summarize..... We are proud to display the GILMORE yard sign and will most certainly recommend you and GILMORE HEATING & AIR to others.
Thanks again,
Sincerely,
Barbara F.
Sacramento, CA
We enjoyed every minute the technicians were in our home. They were working hard, but having a good time while they were here.
Ruby M.
Somerset, CA
Keep doing exactly what you ater doing. It is working great. You did all that was promised and more.
Thank you,
Tom & Tina B.
The prompt response for service and replacement was greatly appreciated! Beat the rebate deadline!
Dan M.
Placerville, CA
We're so happy with our new Lennox Heating & Air Conditioning system and installation. The house heats more evenly and I'm sure soon we will find the same even cooling when the hot weather hits in Coloma. The installation was quick and with minimal impact to our lives. Thanks to the Gilmore Team!
PS: We've used them in the past & we're glad to use them again-We Highly recommend them!
Ruth & Carolyn B.
I really appreciate your prompt service. The thorough inspection of my old furnace was awesome- something that prior techs of other companies don't do. Probably saved my life & my home.
Lynn Olson
Diamond Springs, CA
It was the day of my Daughter’s Wedding and 30 minutes before the ceremony, the Air Conditioning stopped working. I called Gilmore Heating & Air and within 15 minutes, Cody was here. He stayed out of the way while the wedding ceremony was going on. After the ceremony was done, Cody had the system operating properly and my home was cooled down. Gilmore does an unusually good job… a lot of companies don’t really, “care,” but Gilmore always does.
Thank you!!
Robert S.
Placerville CA
Did you have an experience with Gilmore you would like to share with others?
Send an email to: GilmoreCSR@Gilmoreinc.com & we'll post your experience on our web page for others to see!! We would love to hear from you!!